Serving those who aid vulnerable children, adults, and families.

What’s in a name?

The women’s crisis center where I worked in college had a large, ornate bowl mounted to the wall in the living room.  While I thought it was pretty at first sight, I did not think much of it until the first new family arrived while I was working.  The director of the center, my first professional mentor, walked the mother and two children through the intake process and got them settled in.  Once they had relaxed, eaten and met everyone, she brought me into the living room with them to go through what I would learn was her welcome ritual.

Seated underneath the bowl, she explained the significance of the piece to her work with families.  She stated how there were many things in her life that were out of her influence and control—things she desperately wanted to change, condemn or eradicate and how she spent years trying to do just that.  Regretfully, she wound up broke, burned out and bitter.  Then, one morning while staring at her empty cereal bowl, depressed and not wanting to face the day, she had a life-changing realization.

She realized that she was futilely trying to change the world instead of trying to change her world.  That is, she was ignoring and neglecting her circle of influence to try and make a greater mark on the world at large.  From that day on, she woke up every morning and meditated about what she could do to “fill the bowl” in front of her.  She focused on what she could “bring to the table” to make every interaction with families more compassionate, meaningful and productive.  She strived to be present with families and meet them where they were, supporting them in their journey to a better tomorrow instead of projecting her hopes onto them.  She sought to further her education so she would have the skills and the necessary tools available when needed to bring positive change to the families she served while encouraging strength and resilience in her colleagues.  By making this commitment to herself and every individual that walked through the door of the center, she really did change her world and ours.

Sadly, my first mentor is no longer with us, but her approach to life and the lessons she taught me and others will carry on.  Filling the Open Space, LLC is inspired by her message.

Heather Rekken headshot

Heather Rekken

Owner and Director

Filling the Open Space, LLC

We serve those who aid vulnerable children, adults and families.

We foster skill development, provide knowledge and share resources for human service professionals to best support, protect and empower those striving to achieve well-being and self-sufficiency.

In this way, we are filling the open space.

Some of our experience includes:

100+ Organizational Development Projects

4,500+ Trainings Delivered

65,000+ Training Participants

75+ Keynote/Motivational Speeches

300+ Native American Sovereign Nations Served

150+ Organizations Served

21 States, Commonwealths and Countries Served

Who We Are

Filling the Open Space, LLC represents a diverse team of instructors and staff who are committed to partnering with organizations to strengthen the delivery of services to vulnerable children, adults and families.  With expertise in a variety of backgrounds from culturally-relevant case management practices to organizational learning, we customize our services to meet the unique needs of individual clients and contracting agencies.  Our trainers and consultants have extensive experience working with human service agencies and are experts in adult-learning principles and classroom engagement.

How We Work

Every service we offer begins with an assessment to determine the key area(s) of need and identify the desired outcomes.  From there, we will develop a scope of work that includes recommendations to address the identified need(s) and share it with the client.  The recommendations may range from a single topic training, to program evaluation to comprehensive training programs all with the goal of instituting practical solutions for the real and pressing challenges human service agencies face at the local, state and federal level.

Investment

Our services are customized to meet the unique needs of each individual client and contracting agency.  Cost proposals will be prepared taking into consideration the location, resources required and scope of work with allowances made for special requests by the client.

Still, we understand the importance of budgeting when considering investing in training and technical assistance.  Customized in-person services (such as on-site training or facilitation) start at $2,400 a day, and our remote services (such as policy review or organizational development work) start at $1,200 a day.